RETURNS
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sparkle@sparklearmand.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item (if we have the same item in stock), send us an email at sparkle@sparklearmand.com and send your item to: 4644 1/2 Penkwe Way Eagan Minnesota US 55122.
Shipping
To return your product, you should mail your product to: 4644 1/2 Penkwe Way Eagan Minnesota US 55122
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.